Refund policy

Shipping & Delivery Policy

At FORGE, we work to get your order to you quickly, safely, and reliably. Here's what you can expect when shopping with us.

Free U.S. Shipping

We offer free standard shipping to eligible addresses within the United States.

We currently ship to U.S. addresses only. Shipping availability and any applicable charges will be confirmed at checkout.

Processing & Delivery Times

Orders are typically processed within 1–3 business days, excluding weekends and U.S. public holidays.

Once shipped, standard delivery typically takes 2–5 business days.

Estimated total delivery time: 3–8 business days.

Delivery times are estimates and may vary depending on your location, carrier, and shipping conditions.

Expedited shipping options may be available at checkout.

Shipping Carriers

We work with trusted carriers, including USPS, UPS, and FedEx. The carrier used for your order may vary depending on your location and shipping requirements.

Order Tracking

Once your order ships, you'll receive a shipping confirmation email.

Most orders include a tracking number so you can follow your package's progress.

Certain small accessory or replacement-key orders may ship without tracking.

Shipping Delays

Occasionally, weather, carrier disruptions, holidays, or high order volumes may affect delivery times.

If we cannot ship your order within the promised timeframe, we'll contact you with an update and applicable options to accept a revised shipping date or cancel for a refund.

Address Changes & Order Cancellations

Please double-check your shipping address before completing your purchase.

If you need to update your address or cancel an order, contact us as soon as possible at support@forgequality.com.

We'll do our best to accommodate your request before your order ships, but changes cannot be guaranteed once processing or shipment is underway.

Lost or Missing Packages

If your tracking shows that your package has been delivered but you haven't received it, please check around your delivery location and with household members or neighbors.

If you're still unable to locate your package, contact us. We'll help investigate with the carrier and determine an appropriate resolution.

If your package appears lost in transit, please reach out so we can assist.

Need Help?

If you have any questions about returns or refunds, please contact us:

Email: [support@forgequality.com]

Company: Forge Life LLC

Address: [6700 Woodlands Pkwy suite 230 unit 88, 6700 Woodlands Pkwy suite 230 unit 88, The Woodlands TX 77382, United States.]